Detailed Product Description

The product offers full IP PBX functionality, including Auto Attendant, Hunt Group, Ring Group, Call Transfer, Call Forward, Call Back and much more, which help businesses reduce communications cost and stay connected everywhere.

SVX8004G is a hybrid telephone system capable of handling PSTN, GSM and Voice over IP calls. Using VoIP allows calls from one location to be routed over the Internet to another location, eliminating long distance charges. SVX8004G can also directly integrate with VoIP service providers network.

SVX8004G is very easy to understand, configure, and deploy. The web interface is designed to provide a clean and user-friendly configuration window so that users wont get lost in complicated menus and maintenance. A fully working system can be set up quickly and get ready to communicate.

CAPACITY

1 PSTN line

1 GSM line

2 Analog extensions

4 VoIP lines

12 VoIP extensions

FEATURES

Full Range of PBX Features

SVX8004 offers a full range of PBX features like Call Back, Call Through, Call Forward, Call Transfer, Call Pickup, Call Waiting and more. All such features are available to both analog and VoIP extensions.

Auto Attendant

SVX8004 handles inbound calls with an auto attendant. Auto attendants

answer all incoming calls, play a recorded message and route callers to their

requested extensions. All voice prompts are fully customizable.

Call Queue

Call Queue holds incoming calls when all members are busy assisting other callers. Calls wait in the call queue for the next available member. While calls are waiting, they hear the music-on-hold. Calls are distributed out of the call queue on a first in, first out basis, as members become available.

Call Back

The user can call to the PSTN line port and hang up after 3 rings. Then the SVX8004 will call back to the user and play two-stage dialing tone, and then the user can make international calls via the Internet with cheap rates.

Automatic Route Selection

SVX8004 gives you complete control over your phone lines and extensions. You can automatically place specific types of calls on specific lines.

Line Hunt Group

Line Hunt Group consists of analog or VoIP lines that are associated so that calls to any line in the group are rolled over to the next available line in the group when the line is busy. You can move lines within a line group to set the hunt order.

Extension Ring Group

Extension Ring Group is a collection of users. For example a group to handle all sales related calls. An incoming caller wishing to speak to Sales can be directed to that group, where the call can be answered by any member of the group who is available.

SOFTWARE SPECIFICATIONS

SIP	SIP Server SIP Client SIP Trunk
Audio	G.711 / G.729 RFC2833 / SIP Info
FAX	T.30 and T.38 Network Fax G.711 Fax Pass-through
Billing Support	Call Detail Record Polarity Reversal Detection / Generation
FXO	Complex / Simple Caller ID Detection Dial Tone / Busy Tone Auto Detection & Configuration FXO Ports Number Extendable via Gateway
Auto Attendant	Voice Prompt Importing from WEB Multi-level IVR Menu
Call Route	Outbound Call Route Configuration Inbound Call Route Configuration Caller / Callee ID Based Route Time Based Call Route Call Through Call Back
Advanced Call Features	Call Pickup Call Park Call Wait Call Transfer Call Forward Ring Group 3-Way Conference MWI (Message Waiting Indication) DID (Direct In Dial) DND (Do Not Disturb)
Configuration	WEB Browser / IVR / Keypad
Firmware Upgrade	HTTP / FTP

HARDWARE SPECIFICATIONS

Network Interface	2 x LAN, 10/100Mbps Auto-Negotiation RJ45 port
Analog Interface	1 FXO + 2 FXS with Power Failure Pass-through
GSM Interface	850/900/1800/1900 Mhz Quad-band GSM
Power	AC adapter Input: 100~240V AC, 50/60Hz Output: DC 12V/1A
Environmental Conditions	Operational temperature: 0~40 Storage temperature: -10~60 Humidity: 10~90%, no coagulation
Dimensions	Size: 178(W) x 130(D) x 35(H) mm